@incollection{rychkova:hal-00936894, TITLE = {{Automated Guidance for Case Management: Science or Fiction?}}, AUTHOR = {Rychkova, Irina and Kirsch-Pinheiro, Manuele and Le Grand, B{\'e}n{\'e}dicte}, URL = {https://paris1.hal.science/hal-00936894}, BOOKTITLE = {{Empowering Knowledge Workers: New Ways to Leverage Case Management}}, PUBLISHER = {{Future Strategies Inc.}}, SERIES = {BPM and Workflow Handbook Series}, PAGES = {224}, YEAR = {2013}, MONTH = Dec, KEYWORDS = {Adaptive Case Management ; Formal semantics ; context awareness ; formal concept analysis ; automated guidance}, HAL_ID = {hal-00936894}, HAL_VERSION = {v1}, }